Frequently Asked Questions

Welcome to our FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.

How soon can I get my order?

Normal turn around times are 7-10 business days (not including weekend or holidays).

After production your item is either shipped according to the timeframe you chose or you're notified that your order is ready for local pick up in the Carencro, Louisiana area.

If these times increase, you will be notified on the site and/or via email.

Do you offer delivery?

No, shipping or local pick up in the Carencro, Louisiana area only.

Can items be exchanged or returned?

No, once items are ordered there are no refunds, returns or exchanges due to the custom nature of each product.

All items are handmade and made to order specifically for you! :)

If any mistakes are made on your order on our behalf, we will do everything we can to correct our error and make it right.

How can I order a custom item?

Follow the link on the menu bar to fill out the custom inquiry form. Add as many details to the form as possible as this will help us to get started on your quote as soon as possible.

Once you submit your form, you can expect communication from us within 48 hours to move forward with the order process.

Didn't find what you were looking for? Feel free to contact us at any time!